Exam 2 - LAST NAME(please print FIRST NAME OM 335...

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1 LAST NAME (please print): __________________; FIRST NAME : ________________; OM 335 – Operations Management Spring 2011 Exam 2 Instructor: Bagchi The University of Texas at Austin April 13 (7:00-9:30 p.m.) Instructions : Please read now. Please: ● Fill in name s above. ● Do not start working on this exam till you are asked to do so. We must wait till everyone has the exam. But read on…. ● This is a closed -book, closed-notes, closed-laptop exam except that one 3”x5” self-prepared notes card is allowed during the exam. ● Check now to make sure your exam has eight pages, numbered 1-8, and a normal probability table at the end. ● Place your answers in the space provided. Place each numerical answer inside a self -drawn box/circle so that it stands out. Show your work so that it is clear where your numerical answer comes from. Legible handwriting is important and printed answers are encouraged. You may use the back of a page for rough work. You will have about 145 minutes for this exam. Please apportion the time appropriately to the four questions in the exam and be mindful of the time remaining. When the end of the exam is announced, please stop writing and turn in your exam. Question Points 1 14 2 10 3 10 4 16 Total 50 HONOR STATEMENT When taking this exam, I agree to abide by the HONOR CODE and the restriction on notes. I agree to avoid discussing the exam until all parties in the discussion and within earshot have completed and turned in their exams. (Signature)_______________________________________
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2 Question 1. (14 points) A family-practice medical clinic employs a receptionist, two nurse clinicians, and a physician. The receptionist (RS) has been trained to screen patients with regard to whether they should see a nurse clinician (NC) or the physician (MD). There are, of course, some errors, so the NCs see some patients who must then go to the MD. The accompanying diagram shows the flow of patients. arrival rate of patients at the RS
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This note was uploaded on 04/20/2011 for the course OM 335 taught by Professor Jonnalagedda during the Spring '08 term at University of Texas.

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Exam 2 - LAST NAME(please print FIRST NAME OM 335...

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