Lecture - BUS 105: Production and Operations Management...

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Unformatted text preview: BUS 105: Production and Operations Management Copyright: Mohsen ElHafsi 2011 1 !"# %& ()*+,-./*0 10+ 234)1./*05 610174840. Introduction BUS 105: Production and Operations Management The management of systems or processes that create goods and/or provide services !"#$%&()* ,%)%-#.#)& 2 Finance Operations Marketing Organization BUS 105: Production and Operations Management /%*0 /1*)#** !"#$%&()* ! Operations function consists of all activities directly related to producing goods or providing services 3 Finance Operations Marketing Organization BUS 105: Production and Operations Management Operations /1*)#** !"#$%&()* !2#$3%" 4 Finance Marketing BUS 105: Production and Operations Management Industrial Engineering Maintenance Distribution !"#$%&()* 4)&#$5%0#* 5 Public Relations Accounting Operations Personnel Purchasing MIS Legal BUS 105: Production and Operations Management 67# !"#$%&()* 81)0&() ! Core of most business organizations ! Responsible for the creation of an organizations goods or services. 6 ! Involves managing transformations. ! Converts inputs into outputs using one or more transformation processes. ! Its essence is to add value during the transformation process. BUS 105: Production and Operations Management Copyright: Mohsen ElHafsi 2011 2 BUS 105: Production and Operations Management The difference between the cost of inputs and the value or price of outputs. !"#$%&((%( Value added 7 Inputs Land Labor capital Transformation/ Conversion Process Control Feedback Feedback Feedback Outputs Goods Services BUS 105: Production and Operations Management )*"+,-.*/"01.+ ! Enabled by the operations resources which consist of what is termed the five P s of OM " People 8 " Plants " Parts " Processes " Planning and Control BUS 105: Production and Operations Management )23%, .- )*"+,-.*/"01.+ ! Physical- manufacturing ! Locational- transportation ! Exchange retailing 9 ! Exchange- retailing ! Storage- warehousing ! Physiological- health care ! Informational- telecommunications BUS 105: Production and Operations Management Inputs Processing Outputs Raw Vegetables Cleaning Canned vegetables Metal Sheets Making cans 5..( 6*.7%,,.* )*"+,-.*/"01.+ 10 vegetables Metal Sheets Making cans Water Cutting Energy Cooking Labor Packing Building Labeling Equipment BUS 105: Production and Operations Management Doctors, nurses Examination...
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Lecture - BUS 105: Production and Operations Management...

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