Lecture 4 - BUS 105 Production and Operations Management...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
BUS 105: Production and Operations Management Copyright: Mohsen ElHafsi 2011 1 !"# %&’ ()*+,-./*0 10+ 234)1./*05 610174840. Process Analysis and Selection BUS 105: Production and Operations Management !"#$%&& ()*+,&-& ! Process: Is any part of an organization that takes inputs and transforms them into outputs. ! Process Analysis helps a company 2 understand how its processes work " Ensures its competitiveness ! A process that does not match the needs of the firm will punish the firm every minute that the firm operates BUS 105: Production and Operations Management !"#$%&& .+#/$0*"1-)2 ! Process flowcharting is the use of a diagram to represent the major elements of a process. ! The basic elements can include tasks or 3 operations, flows of materials or customers, decision points, and storage areas or queues. ! It is an ideal methodology by which to begin analyzing a process. BUS 105: Production and Operations Management .+#/$0*"1 3,45#+& Tasks or operations Examples: Giving an admission ticket to a customer, installing an engine in a car etc 4 engine in a car, etc. Decision Points Examples: How much change should be given to a customer, which wrench should be used, etc. BUS 105: Production and Operations Management .+#/$0*"1 3,45#+& Storage areas or queues Examples: Sheds, lines of people waiting for a service, etc. 5 Flows of materials or customers Examples: Customers moving to a seat, mechanic getting a tool, etc. BUS 105: Production and Operations Management .+#/$0*"1 #6 * 3178%)1 9#-)2 1# 3$0##+ Yes Go to school today? Walk to class Drive to school 6 No Goof off
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
BUS 105: Production and Operations Management Copyright: Mohsen ElHafsi 2011 2 BUS 105: Production and Operations Management !"#$% ’( )*’+$%%$% Single-stage Process Stage 1 7 Stage 1 Stage 2 Stage 3 Multi-stage Process BUS 105: Production and Operations Management )*’+$%% ,-*.-/.’0% Alternative paths 8 Parallel activities Different Products produced BUS 105: Production and Operations Management 12(($*.03 !
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern