review of 8-11 - Know what organizational culture is diff...

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Know what organizational culture is, diff btw nonprofit,forproft, mutual benefit (distinguish btw them), know 7 key elements of an org 8.4, organizational design familiar with what it is and steps in the process, Chapter 9, human resurce management, selection and screening of applicants, what process do they go through, performance appraisals, diff interview protocols, how diff types of performance appraisal protocols, know what a job amalysis is, employment law is (sexual harassment, employment protocol), have to have hostile work environment just needs to be offensiveee, girly calendar(just defensive environment), know threshold is what harassment discrimination has taken place, know job preview, five steps in training, Chapter 10, organizational change, innovation, how ppl react to change, external and internal drivers of change, organizational inertia, why employees resistant to change, what change
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