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Unformatted text preview: -- Beware of seductive details-- Follow “tell-show-do-respond” C.Focus on Schemas-- A schema is a category system for storing information D. Ask Questions-- Open-ended-- Advice vs. question-- Empowering questions-- Avoid taking position too soon-- “Shut-up!” Let them talk...
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This note was uploaded on 04/20/2011 for the course CMS 315M taught by Professor Daly during the Spring '07 term at University of Texas.
- Spring '07