Communication Model

Communication Model - -- Beware of seductive details--...

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Communication Model I. Definition “Interpersonal Communication is the process whereby one stimulates meaning in the mind of another through verbal and/or nonverbal means.” II. Ensuring Message Quality A. Organize Message -- know your purpose -- drop what’s unimportant -- “chunk” what is important B. Use Redundancy -- Offer 2 examples for any concept
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Unformatted text preview: -- Beware of seductive details-- Follow “tell-show-do-respond” C.Focus on Schemas-- A schema is a category system for storing information D. Ask Questions-- Open-ended-- Advice vs. question-- Empowering questions-- Avoid taking position too soon-- “Shut-up!” Let them talk...
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This note was uploaded on 04/20/2011 for the course CMS 315M taught by Professor Daly during the Spring '07 term at University of Texas.

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