ch7 - ch7 1. The process by which managers set the...

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ch7 1. The process by which managers set the structure of working relationships among workers in an organization is called organizing. True False 2. According to contingency theory, there is a "one best way" to design an organization's structure. True False 3. Organizational design reflects the organization's mission statement irrespective of the situation. True False 4. The nature of an organization's human resources is one of the important determinants of its structure. True False 5. Decentralizing authority and empowering lower-level employees tends to make organizations more flexible and quicker in making decisions. True False 6. A differentiation strategy usually succeeds even with an inflexible structure. True False 7. The more nonroutine the technology an organization uses is, the easier it is for managers to control and regulate the technology. True False 8. The type and degree of technology that an organization uses is an important factor in the design of the structure of the organization. True False 9. Routine technologies are characterized by high task variety and low task analyzability. True False 10. In general, the more unskilled its workforce, the more likely an organization is to use a flexible, decentralized structure. True False 11. The first step in organizational design is job design. True False 12. Division of labor among employees is the result of the job design process. True False 13. Increasing the number of different tasks in a job by changing the division of labor of the job is known as job enrichment. True False 14. Increasing the degree of responsibility that a worker has over his or her job is known as job enrichment. True False 15. The extent to which the design of a job requires the worker to perform all of the tasks that are required to complete the job successfully is known as the task significance. True False 16. The Job Characteristics Model explains how managers can make jobs more interesting and motivating. True False
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17. The degree to which a manager feels that his or her job is meaningful because of the way that it affects other people is known as the autonomy of the job. True False 18. The degree to which a job design gives a worker the freedom to schedule his/her tasks and to decide how to carry them out is known as the task significance. True False 19. A functional structure is an organizational structure composed of all of the departments that an organization needs to produce its products. True False 20. As an organization grows and begins to produce a wider range of products, functional structure becomes more efficient and effective. True False 21. It is easier for managers to monitor and evaluate subordinates' performance in a functional structure than a divisional structure. True False
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This note was uploaded on 04/20/2011 for the course MHR 301 taught by Professor Sharif-zadeh during the Winter '07 term at Cal Poly Pomona.

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ch7 - ch7 1. The process by which managers set the...

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