ch9 - ch9 1 The concept of motivation is concerned with the...

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ch9 1. The concept of motivation is concerned with the direction of the worker's behavior, the amount of effort of the worker, and the level of persistence of the worker. True False 2. Persistence refers to how hard an employee works for an organization. True False 3. Effort refers to whether an employee keeps trying in the face of obstacles within the organization. True False 4. The concept of motivation attempts to explain why workers act the way they do. True False 5. A behavior that is performed "for its own sake" is called extrinsically motivated behavior. True False 6. In intrinsically motivated behavior, the source of motivation is in the consequences of the behavior, and not in the behavior itself. True False 7. Behavior that is performed in order to acquire either a material or a social reward is called intrinsically motivated behavior. True False 8. An employee's perception about the extent to which his or her effort will result in a given level of performance is called expectancy. True False 9. Providing employees with highly valent outcomes can not only contribute to high levels of motivation, but also has the potential to reduce turnover. True False 10. According to expectancy theory, if an individual is low on instrumentality, his motivation can still be high if his expectancy and valence is high. True False 11. According to Maslow's motivation theory, the lowest level of unmet needs in the needs hierarchy is the prime motivator of a worker's behavior. True False 12. In Herzberg's theory, needs that are related to the physical and psychological context in which the work is performed are known as motivator needs. True False 13. In Herzberg's theory, needs that are related to the nature of the work itself and whether or not it is challenging are known as hygiene needs. True False 14. The extent to which a person has a strong desire to control or influence others is called the need for achievement. True False 15. Employees at the SAS Institute are motivated only by intrinsic motivators. True False
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16. In equity theory, when an employee perceives that his own outcome/input ratio is greater than that of a referent, underpayment inequity has occurred. True False 17. Inequity exists when a worker perceives her outcome/input ratio to be equal to that of a referent. True False 18. When people experience overpayment inequity, equity also can be restored by perceiving the referent's inputs to be lower or the referent's outcomes to be higher than one originally thought. True False 19. The most motivating goals are those that are hard, but not impossible, to attain. True False 20. Feedback about how they are doing is essential to subordinates achieving goals. True False 21. Developing action plans helps people achieve goals.
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