ch11 - ch11 1. 2. 3. All teams are groups and all groups...

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ch11 1. All teams are groups and all groups are teams. True False 2. The creation and development of new products is known as synergy. True False 3. Managers should closely direct and supervise teams that are working on solving problems requiring innovation. True False 4. The use of teams generally leads to higher turnover in the team members. True False 5. Groups that managers form to achieve organizational goals are known as formal groups. True False 6. Cross-functional teams are an example of formal work groups. True False 7. Teams that are composed of members from different cultures are known as cross-functional teams. True False 8. Top-management teams should include diversity among team members, whenever it is possible. True False 9. When group members strive to agree instead of trying to make an accurate assessment of the situation, this is known as groupthink. True False 10. Managers in computer manufacturing companies often create research and development teams. True False 11. The subordinates who report to the same manager make up a command group. True False 12. Task forces are sometimes referred to as ad hoc committees. True False 13. Teams that are empowered to complete an identifiable piece of work and are accountable for their output are known as self-managed teams. True False 14. Typically, managers give the overall goals for the team to self-managed teams. True False 15. Virtual teams are teams that rarely or never meet face-to-face. True False 16. Virtual teams can include members who are not employees of the organization. True False 17. Informal groups of workers who socialize with one another on the job are known as interest groups. True False 18. When employees form groups to seek a common organizational goal within the organization, these groups are known as interest groups. True False
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19. Groupthink is splitting the work to be performed into particular tasks and assigning tasks to individual workers. True False 20. As a general rule, groups should have no more members than they need to achieve a division of labor and to provide the resources needed to accomplish the group's goals. True False 21. A set of behaviors that a member of a group is expected to perform because of membership in the group is known as a group role. True False 22. During the forming stage of a group the primary job of a manager is to make sure the team is given responsibility and authority. True False 23. Generally, groups must "storm" before they can "form". True False 24. Shared rules of conduct that most group members follow are known as group norms. True False 25. Some deviant behavior can be functional for groups True False 26. A group that has high conformity and low deviance would be high performers. True False
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This note was uploaded on 04/20/2011 for the course MHR 301 taught by Professor Sharif-zadeh during the Winter '07 term at Cal Poly Pomona.

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ch11 - ch11 1. 2. 3. All teams are groups and all groups...

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