ch13 - ch13 1. 2. The term "data" refers to raw,...

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ch13 1. The term "data" refers to raw, unsummarized facts. True False 2. The term "knowledge" refers to data that have been organized in some type of meaningful way. True False 3. Information that is available to a manager when the manager needs this information in order to make a decision is called "useful." True False 4. Information that reflects current conditions in the organization or in the external world is called synchronized information. True False 5. When managers have all of the information that they need to exercise control, to coordinate their activities, or to make an effective decision, we say that their information is complete. True False 6. Managers frequently have access to complete information. True False 7. Information that is useful and that fits a manager's needs in the specific situation is called relevant. True False 8. A system that is used to acquire, organize, store, manipulate, and transmit information is known as an operating system. True False 9. An information system that managers design to obtain the specific information, they need to perform their jobs successfully, is known as an MIS system. True False 10. The means by which information is acquired, organized, stored, manipulated, and transmitted is known as information technology. True False 11. The sharing of information between two or more people in order to reach a common understanding is known as negotiation. True False 12. When information is shared between two or more people, this is the feedback phase of the communication process. True False 13. When two or more people reach a common understanding in the communication process, they have just completed the transmission phase of communication. True False 14. The person wishing to share information with some other person in the transmission phase of communication is known as the sender. True False 15. In the transmission phase of the communication process, the process of translating the message into language is known as noise. True False
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16. Anything that hampers any stage of the communication process is known as feedback. True False 17. The encoding of messages into words is known as verbal communication. True False 18. The sharing of information by means of facial expressions or body language is known as subliminal communication. True False 19. Managers tend to have more control over nonverbal communication than they do over verbal communication. True False 20. Managers should select the most appropriate medium for each message that they send to subordinates. True False 21. The amount of information that a communication medium can carry is known as information richness. True False
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This note was uploaded on 04/20/2011 for the course MHR 301 taught by Professor Sharif-zadeh during the Winter '07 term at Cal Poly Pomona.

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ch13 - ch13 1. 2. The term "data" refers to raw,...

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