Test 1 StudySheet

Test 1 StudySheet - Chapter 2 Enterprise Systems Integrates...

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Chapter 2 Enterprise Systems Integrates business processes and information from entire enterprise Helps coordinate the operation of business functions. ERP systems are software packages that can be used for the core systems necessary to support enterprise systems When purchasing equipment the ERP will: Provide an electronic order form/Apply business rules/Route the order for approvals/Send the order to a buyer/Connect to the vendor/Use data to receive goods, project funding requirements, compare to budget, and analyze vendor performance [Third-Party Modules] Customer Relationship Management (CRM) - builds and maintains customer related data [Customer Self-Service (CSS)] allows customers to complete tasks without assistance [Sales Force Automation (SFA)] automates sales tasks such as order processing and tracking [Supply Chain Management (SCM )] plans and executes demand planning, inventory acquisition, manufacturing, distributing and selling [Product Lifecycle Management (PLM)] manages product data from design through disposal of product [Supplier Relationship Management (SRM)] manages the interactions with organizations that supply the goods and services to an enterprise; includes procurement and contract management [Enterprise Systems Value Chain] Enterprise systems facilitate value chain management/The value chain is the system of activities that transform inputs into outputs valued by the customer/The goal of an organization is to add the greatest value at the lowest cost thus increasing competitive advantage [The Value of Systems Integration] Coordination of activities in the value chain/ Performs this coordination by sharing data across business processes [Major ERP Modules] Sales and Distribution (SD) /Records customer orders/Shipping/Billing/Connections to: Materials management module (MM), Financial accounting module (FI),Controlling module (CO) Materials Management (MM) /Acquisition and management of goods from vendors: Purchase order preparation, Receiving, Recording invoice/ Interacts with: Sales and distribution module (SD), Financial accounting module (FI), Controlling module (C00) Financial Accounting (FI) Plays a central role in the SAP system/Incorporates data from other modules into general ledger accounts and financial statements/ Business events from other modules are incorporated into the general ledger accounts and included in the external financial statements/The FI module also includes accounts receivable and accounts payable functions to record and manage that data directly and to complete events begun in the SD and MM modules Controlling (CO) /Handles internal accounting including: Cost center accounting, Profitability analysis for sales, Activity-based accounting, Budgeting Human Resources (HR) /Recruiting, management and administration of personnel Chapter 3
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[Electronic Business] Electronically linking business processes, individuals and organizations/
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