Preface_and_Table_of_Contents

Preface_and_Table_of_Contents - Contents CONTENTS Preface.v...

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Contents CONTENTS Preface ........................................................................................................................................ v Operations Management and the AACSB ............................................................................... vii Description and Instructions for Excel Template Workbooks ................................................. ix Excel Templates by Chapter .................................................................................................. xiii Excel Lecture Suggestions ...................................................................................................... xvi ScreenCam Tutorials ................................................................................................................. xl Video Guide ............................................................................................................................ xlii Summary of Changes .................................................................................................................. l Using PageOut ........................................................................................................................... li Part 1 Introduction 1 Introduction to Operations Management .......................................................................... 1 2 Competitiveness, Strategy, and Productivity .................................................................. 11 Part II Forecasting 3 Forecasting ...................................................................................................................... 20 Part III System Design 4 Product and Service Design ............................................................................................ 61 4S Reliability .................................................................................................................. 71 5 Strategic Capacity Planning For Products and Services ................................................. 83 5S Decision Theory ...................................................................................................... 101 6 Process Selection and Facility Layout .......................................................................... 118 6S Linear Programming ................................................................................................ 146 7 Design of Work Systems .............................................................................................. 182 7S Learning Curves ...................................................................................................... 191 TOC i
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Contents 8 Location Planning and Analysis ................................................................................... 201 8S The Transportation Model ....................................................................................... 230 Part IV Quality 9 Management of Quality ................................................................................................ 244 10 Quality Control ............................................................................................................. 265 10S Acceptance Sampling ............................................................................................ 285 TOC ii
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Contents Part V Supply Chain Management 11 Supply Chain Management .......................................................................................... 291 Part VI Inventory Management and Scheduling 12 Inventory Management ................................................................................................. 301 13 Aggregate Planning ...................................................................................................... 342 14 MRP and ERP ............................................................................................................... 366 15 Lean Operations ............................................................................................................ 410 15S Maintenance .......................................................................................................... 420 16 Scheduling .................................................................................................................... 428 Part VII Project Management 17 Project Management ..................................................................................................... 468 Part VIII Waiting Lines 18 Waiting Lines ............................................................................................................... 496 18S Simulation (Located on the text Web site under “Advanced Topics) ......................... TOC iii
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Contents PREFACE This Instructor’s Manual accompanies Operations Management , tenth edition, by William J. Stevenson. The Instructor’s Manual has two main parts—References, and Teaching Notes and Solutions. References Excel Templates This part provides a brief description of how to use the Excel templates and contains chapter-by-chapter listings of Excel templates. Video Guide This section includes brief summaries of the McGraw-Hill/Irwin OM video series. These videotape segments consist of plant tours and “real world” operations management problems or issues and recommended solutions. These videos provide an effective way of demonstrating how companies use the techniques and methods covered in the textbook to tackle real problems. In addition, this section of the manual also includes some recommendations for using the video segments with particular chapters. Summary of Changes This section includes a summary of the changes from the 9 th edition. This section is useful to users of the ninth edition because it indicates the changes in the discussion and review questions, as well as the problems for this edition. Using PageOut PageOut is a McGraw-Hill custom course website development tool that allows you to create and post your own personal website, complete with URL, to give to your students. It can be used free with the adoption of any McGraw-Hill textbook. Your McGraw-Hill rep can set you up with a User ID and Password. The PageOut Web site provides additional information and a demo. This section of the Instructor’s Manual explains how to download this Instructor’s Manual from the text website for use with PageOut.
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