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chapter 8 - Chapter 8 Learning Objectives A Be able to...

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Chapter 8: Learning Objectives A. Be able to describe the evolution from tall, vertical organizaiotn to flat, horizontal organization Fayol’s Principles of Organization –Unity of Command A. Employees should be given non-conflicting orders from superiors B. Idaelly, no one should have no more than one supervisor telling her what to do C. Violation of this principle crastes frustration and conflict in an organization Chain of Command Principle A. Organizations should have a well-defined chain of command 1. Means resolving problems at lowest level possible 2. Know when to elevate problems 3. Jumping the chain is disruptive and frowned upon Span of Control –for every manager, there is an optimum number of workers that can be managed A. Actual number depends on capabilities of subordinates and manager B. Can be either narrow or wide C. Depends also on complexity of job and other factors: 1. Georgraphically close 2. Functional similarity 3. Need for coordination 4. Planning demands
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