OB13_TIF03 - Chapter 3 Attitudes and Job Satisfaction MULTIPLE CHOICE Attitudes 1 Which of the following answer choices is the best definition of

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 3 Attitudes and Job Satisfaction MULTIPLE CHOICE Attitudes 1. Which of the following answer choices is the best definition of attitude? a. Attitudes indicate how one will react to a given event. b. Attitudes are the yardstick by which one measures one’s actions. c. Attitudes are the emotional part of an evaluation of some person, object or event. d. Attitudes are evaluative statements of what one believes about something or someone. e. Attitudes are a measure of how the worth of an object, person or event is evaluated. (d; Moderate; Attitudes; p. 75) 2. The belief that “violence is wrong” is an evaluative statement. Such an opinion constitutes the _____ component of an attitude. a. cognitive b. affective c. reflective d. behavioral e. reactive (a; Moderate; Components of Attitudes; p. 75) {AACSB: Analytic Skills} 3. The _____ component of an attitude is the emotional or feeling component of that attitude. a. affective b. cognitive c. behavioral d. evaluative e. reaffective (a; Easy; Components of Attitudes; p. 75) {AACSB: Analytic Skills} 4. Jan is a security officer. Jan believes that it is important to know exactly who is in the office at any given time. She notices that some employees do not sign out of the office when they take lunch, which makes it impossible to keep track of who is actually in the office. Jan becomes frustrated with those employees. She makes note of them and reports them to their supervisors. In the above scenario, what is the behavioral component of Jan’s attitude to the employees who did not sign out of the office? a. Jan believes that it is important that she know exactly who is in the office at any given time. b. Jan notices that some employees do not sign out of the office when they take lunch. c. Jan finds it impossible to keep track of who is actually in the office. d. Jan becomes frustrated with those employees who do not sign out of the office. e. Jan notes which employees leave the office without signing out, and reports them to their supervisors. (e; Challenging; Components of Attitudes; p. 75) {AACSB: Analytic Skills} 46
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
5. Which of the following is an example of an attitude? a. Satisfaction with a job well done. b. The observation that most dogs have four legs. c. The opinion that it is never acceptable to steal. d. Anger at being unfairly accused of a wrongdoing. e. The avoidance of a restaurant where one once received bad service. (d; Moderate; Attitude; 75) 6. Any incompatibility between two or more attitudes or between behavior and attitudes results in _____. a. organizational dissonance b. cognitive dissonance c. attitudinal clarification d. values clarification e. affective reactance (b; Moderate; Cognitive Dissonance; p. 76) 7. The theory of cognitive dissonance was proposed by _____. a. Maslow
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/21/2011 for the course MGT 03 taught by Professor Kasra during the Spring '11 term at Tanta University.

Page1 / 16

OB13_TIF03 - Chapter 3 Attitudes and Job Satisfaction MULTIPLE CHOICE Attitudes 1 Which of the following answer choices is the best definition of

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online