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OB13_TIF07 - Chapter 7 Motivation From Concept to...

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Chapter 7 Motivation: From Concept to Applications MULTIPLE CHOICE Motivating by Job Design: The Job Characteristics Model 1. Which of the following is not one of the core job dimensions in the job characteristics model (JCM)? a. task significance b. feedback c. autonomy d. status e. skill variety (d; Moderate; Job Characteristics Model; pp. 215-216) {AACSB: Analytic Skills} 2. In the job characteristics model (JCM), what three core job dimensions combine to create meaningful work? a. autonomy, task identity, and feedback b. skill variety, autonomy, and task significance c. skill variety, autonomy, and feedback d. feedback, task identity, and task significance e. skill variety, task identity, and task significance (e; Moderate; Job Characteristics Model; p. 216) {AACSB: Analytic Skills} 3. According to the job characteristics model, which of the following results in the maximum internal rewards for an individual? (b; Challenging; Job Characteristics Model; p. 216) 4. How is the motivational potential score (MPS) calculated? a. skill variety × task identity × task significance × autonomy × feedback b. 3(skill variety + task identity + task significance) + autonomy + feedback c. (skill variety + task identity + task significance)/3 × autonomy × feedback d. skill variety × task identity × task significance + autonomy + feedback e. (skill variety + task identity + task significance + autonomy + feedback)/5 (c; Moderate; Motivating Potential Score; p. 217) How Can Jobs Be Redesigned? 5. What is another term for cross-training? (e; Easy; Job Rotation; p. 218) 133
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6. A trucking company routinely makes all of its office staff work for a week in the warehouse area: loading trucks, cleaning trucks, and doing other work which they are capable of. This program is an example of which of the following? (a; Moderate; Job Rotation; p. 218) {AACSB: Analytic Skills}
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