OB13_TIF17 - Chapter 17 Organizational Culture MULTIPLE...

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Chapter 17 Organizational Culture MULTIPLE CHOICE Institutionalization: A Forerunner of Culture 1. When an organization takes on a life of its own, we can say that it has _____. a. acquired a culture b. developed subcultures c. evolved d. become immortal e. become institutionalized (e; Moderate; Institutionalization; p. 551) 2. Which of the following is not true about institutionalization? a. It operates to produce common understandings about appropriate behavior. b. Acceptable modes of behavior become largely self-evident to its members. c. It means the organization has acquired immortality. d. The organization’s mission becomes stable. e. The organization becomes valued for itself. (d; Challenging; Institutionalization; p. 551) {AACSB: Analytic Skills} What Is Organizational Culture? 3. _____is a shared system of meaning held by the organization’s members that distinguishes the organization from other organizations. a. Institutionalization b. Organizational culture c. Socialization d. Formalization e. Corporate image (b; Easy; Organizational Culture; p. 551) 4. Which of the following is not a characteristic of organizational culture? a. attention to detail b. innovation c. formality orientation d. team orientation e. outcome orientation (c; Moderate; Characteristics of an Organizational Culture; pp. 551-552) {AACSB: Analytic Skills} 5. The key characteristic of organizational culture that addresses the degree to which employees are expected to exhibit precision is termed _____. a. accuracy orientation b. accountability c. attention to detail d. stability e. reactivity (c; Easy; Attention to Detail; p. 551) 99
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6. _____ orientation is the characteristic of organizational culture that addresses the degree to which management decisions take into consideration the effect of outcomes on people within the organization. a. Humanistic b. Community c. Team d. People e. Relationship (d; Moderate; People Orientation; p. 552) 7. The key characteristic of organizational culture that addresses the degree to which people are competitive rather than easygoing is termed _____. a. assertiveness b. competitiveness c. aversiveness d. risk taking e. aggressiveness (e; Moderate; Aggressiveness; p. 552) 8. The key characteristic of organizational culture that assesses the degree to which organizational activities emphasize maintaining the status quo in contrast to growth is termed _____. a. permanence b. aggressiveness orientation c. stability d. competitiveness e. reflexivity (c; Easy; Stability; p. 552) 9. In contrasting organizational culture with job satisfaction, organizational culture is a(n) _____ term, while job satisfaction is a(n) _____ term. a. predictive; reactive b. implied; stated c. reflective; affective d. descriptive; evaluative e. inductive; deductive (d; Moderate; Organizational Culture and Job Satisfaction; p. 552) {AACSB: Analytic Skills} 10. The macro view of culture that gives an organization its distinct personality is its _____ culture. a.
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This note was uploaded on 04/21/2011 for the course MGT 03 taught by Professor Kasra during the Spring '11 term at Tanta University.

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OB13_TIF17 - Chapter 17 Organizational Culture MULTIPLE...

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