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< previous page page_56 next page > Page 56 to the finance and accounting groupings. The theory was that data would therefore be readily accessible. The MIS group consisted of mathematicians and statisticians, whose job it was to convert the data into specified information. Speed and accuracy were vital but missing, and the feeling was that if Sales were so superior then they undoubtedly could manage as an autonomous function"let them do their own dirty work". In order to promote access to information, a "hot line" between the MIS manageress and the Managing and Sales Directors was installed. The MIS manageress was expected always to be available and she resented this. She was seen as a stooge for the sales group by her own staff. Another problem with the MIS was that the only information analysed was that which arose naturally within the organisation. External information gathering had never been carried out. Although these emerged as the
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This note was uploaded on 04/21/2011 for the course MGT 03 taught by Professor Kasra during the Spring '11 term at Tanta University.

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