page_124 - 6.4.1 Introductio n The methodology can be...

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< previous page page_124 next page > Page 124 different assumptions will possess a deeper understanding of an organisation, its policies and "problems". The idea that an approach can be both adversarial and integrative may appear perverse to some. That it is not, was strongly brought home by one particular intervention in a firm that was in the process of introducing a quality management programme. In that firm there was an apparent consensus around the need for the kind of quality management programme underway. In fact, this apparent consensus was founded upon very varied interpretations of the key concepts in the programme. Only through a process of adversarial debate could these very significant differences be highlighted and the ground prepared for a more soundly based consensus built upon common understanding. The four principles of SAST are employed in all the phases of the methodology itself.
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6.4 SAST Methodology
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Unformatted text preview: 6.4.1 Introductio n The methodology can be regarded as having four major stages: group formation; assumption surfacing; dialectical debate; synthesis . We shall consider these in turn. 6.4.2 Group Formation The aim of this stage is to structure groups so that the productive operation of the later stages of the methodology is facilitated. As many individuals as possible who have a potential bearing on the definition of the &quot;problem&quot;, and its proposed solution, should be brought together. It is important that as many possible perceptions of the &quot;problem&quot; as can be found are included. These individuals are then divided into small groups on the basis of one or more of the following criteria: advocates of particular strategies; vested interest; personality type; managers from different functional areas; managers from different organisational levels; &lt; previous page page_124 next page &gt;...
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page_124 - 6.4.1 Introductio n The methodology can be...

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