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< previous page page_204 next page > Page 204 can be no absolute guarantee that planning will lead to improvement, but the planner should seek to incorporate as many sources of imperfect guarantee as possible. A social systems designer should seek opinions from many experts and from different stakeholder groups. Proper procedures should be put in place for consultation, and agreement should be sought between those involved in the plan and those affected. After all this, however, the planner should still continue to reflect on the lack of guaranteee for his/her designs. The systems, the moral and the guarantor ideas should be used by planners as critical standards against which they can evaluate the limitations and partiality of their own designs. They can also be used by those affected by plans to show the plans' lack of comprehensiveness (systems idea), their ethical inadequacy (moral idea) and their undemocratic nature (guarantor idea). As we shall now see, when we look at the methodology of CSH, Ulrich believes both usages to be essential.
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9.4
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