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< previous page page_219 next page > Page 219 organisations can be "prisons" or coercive systems (when planners do not submit their designs to rational argumentation) that is most easily traced in his work. It is not surprising, of course, that the metaphors Ulrich uses to address the "real world" are those most relevant to his purposeful systems paradigm. The effect of all this, however (from the TSI viewpoint), is that Ulrich's criticisms of systems science and cybernetics seem somewhat overplayed and the important role that instrumental reason can offer when handled critically in planning tends, therefore, to get neglected. This is unfortunate since rational social action will depend on what it is possible to do and the choice of efficient meansmatters of instrumental reasonas well as upon what we ought to doa matter of practical reason. We would not want to labour this pointexperts do have a role in Ulrich's systems approach. It may simply be a matter of emphasis. Nevertheless, the
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