Exam1ReviewSheet 2009

Exam1ReviewSheet 2009 - Organizational Behavior Exam 1...

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Organizational Behavior – Exam 1 Review Sheet 1. What is an organization? 2. How does organizational behavior contribute to the bottom line? 3. What is organizational citizenship? What are some examples of this? 4. (According to chapter 1 of the Robbins text) What affect does high employee turnover have on organizations? 5. (According to the book) What is organizational behavior (what does it study?) 6. What are the goals of organizational behavior? 7. What are other disciplines that have contributed to the study of organizational behavior? 8. Describe process reengineering. 9. What changes have managers had to make in order to adjust to globalization? 10. What is workforce diversity? 11. Describe quality management. 12. How do employee perceptions of fairness relate to job satisfaction? 13. How does job satisfaction relate to productivity? 14. What are values and the value system? Terminal values versus instrumental values? 15. Compare and contrast personality and attitude.
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Exam1ReviewSheet 2009 - Organizational Behavior Exam 1...

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