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Unformatted text preview: • Quality dimensions • Quality costs (types, calculating costs based on yield, inspections, etc) • Primary focus of TQM guru’s (Deming, Juran, Crosby) • X-bar, and P charts (when to use each, how to calculate control chart elements, how to interpret results) • C pk (how to calculate, how to interpret results) • In-class simulations Attached formulas and a z-score table will be provided. Formulas UCL f8e5 x = X + zs f8e5 x LCL f8e5 x = X − zs x UCL p = p + zs p LCL p = p − zs p Y = a + bx F t+1 = F t + α (A t – F t ) H DS Q opt 2 = I z L T d q L T-+ + = + σ ) ( 2 ) ( L T L T + = + L z L d R + = H Q S Q D DC TC 2 + + = L d R = L z ss = L T z ss + = 2 L L = P = u o u C C C + size sample x samples of number defects of number total = p --= 3 , 3 min X USL LSL X C pk d-p p H 2DS = Q P )H p d-(1 2 Q + S Q D + DC = TC...
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- Fall '10
- Management, Trigraph, order quantity