Chapter 20 - Organizational Change

Chapter 20 - Organizational Change - Chapter 20 Copyright...

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Unformatted text preview: Chapter 20 Copyright 2009, Vandeveer, Menefee 1 Learning Outcomes: Organizational Change Describe the driving forces for change. Define the role of change agents. Identify why people resist change. Discuss the ways organizations may overcome the resistance to change. Chapter 20 Copyright 2009, Vandeveer, Menefee 2 Organizational Change The illiterate of the 21 st century will not be those who cannot read or write, but those who cannot learn, unlearn, and relearn. Alvin Toffler Chapter 20 Copyright 2009, Vandeveer, Menefee 3 Organizational Change Change is the single most important factor in business today: every business is an ongoing source of change. every professional discipline is a process of change. every fundamental business principle directs us to change. Chapter 20 Copyright 2009, Vandeveer, Menefee 4 Organizational Change Every market force (customers, competitors, technology, regulations, distribution channels, suppliers, etc.) creates change that forces change in response. Globalization of markets demands globalization of businesses. Chapter 20 Copyright 2009, Vandeveer, Menefee 5 Organizational Change A leader will be hired to bring about change; not to just maintain the status quo....
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Chapter 20 - Organizational Change - Chapter 20 Copyright...

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