Chap8LectureNotes - Chapter 8 Organizational Information...

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Chapter 8 Organizational Information Systems
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Chapter Outline Transaction Processing Systems Functional Area Information Systems Enterprise Resource Planning Systems
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Chapter Opening Case UPS: Synchronizing the world of commerce
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Chapter Opening Case (continued) UPS Worldport Can Worldport be a source of competitive advantage for UPS?
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London Heathrow Airport London Heathrow—The failure Original system cost of $400 million $50 million added costs due to problems Can an automated baggage system be a source of competitive advantage for Heathrow?
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IT Doesn’t Matter (or does it?) Nicholas Carr article— “IT Doesn’t Matter” IT no longer a source of competitive advantage on the firm level. IT can be copied by competitors. Companies should focus IT on cost reduction and risk mitigation Man y experts disagreed with his arguments Don Tapscott— “The Engine That Drives Success: The Best Companies Have the Best Business Models Because They Have the Best IT Strategies” Many successful companies use IT to support a unique business strategy
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This note was uploaded on 04/24/2011 for the course BUS 311 taught by Professor Reardon,j during the Spring '08 term at University of Hawaii, Manoa.

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Chap8LectureNotes - Chapter 8 Organizational Information...

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