Chap9LectureNotes - Review Transaction Processing...

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Review Transaction Processing Systems ( TPS ) are the most fundamental information system in an organization Performs and records the daily routine transactions necessary to conduct business Sales order entry, hotel reservations, payroll, employee record keeping, etc. OLTP vs. OLAP OLTP is designed for speed and accuracy OLAP is designed for complex calculations, statistical inference, trending, and to help organizations make more informed decisions.
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Review Functional area information systems are designed to support one specific functional area within an organization. Designed to increase the efficiency and effectiveness of one division May create information silos Information only available to the functional unit and no other division within an organization May lead to poor exchange of information , duplication of effort , factual inconsistencies , and no common application standards across departmental information systems.
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Review Enterprise Resource Planning ( ERP ) systems attempt to reduce information silos in order to provide information across departments and possibly to outside of the organizational boundaries Large organizations generally need ERP systems because business processes tend to cross functional boundaries requiring information sharing Information silos are bad when collaboration is required People problems may be more challenging than the technical problems associated with ERP implementations
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http://www.bing.com/images/search? q=erp+vendors&view=detail&id=757EE9339A0045908CED78C7F97 A912BBB8BB2E3&first=91&FORM=IDFRIR Review http://www.bing.com/images/search?
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  • Spring '08
  • Reardon,J
  • Sales, Customer relationship management, Analytical CRM, Operational Customer Relationship Management  Analytical Customer Relationship Management

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