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3121QualityNotesPart1A1 - fewer days better use of machines...

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Slide 7.20 Total Quality Management - is an organization-wide approach to total customer satisfaction and continuous process improvement.
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Slide 7.13 Deming’s Chain Reaction for Quality Improvement Improve Quality Costs decrease due to less rework, fewer mistakes,
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Unformatted text preview: fewer days, better use of machines and material Productivity improves Capture the market with better quality and lower prices Stay in business Provide jobs and more jobs...
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