Chapters 1 -3 - Exam Study Guide Chapters 1-3 Chapter 1 One primary goal in communicating is understanding Communication is a social process in which

Chapters 1 -3 - Exam Study Guide Chapters 1-3 Chapter 1 One...

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Exam Study Guide Chapters 1-3 Chapter 1: One primary goal in communicating is understanding. Communication is a social process in which individuals employ symbols to establish and interpret meaning in their environment. 1. We believe that communication is a social process: it involves people and interactions, whether face-to-face or online. 2. Suggesting that communication is a process : it is ongoing and unending, as well as dynamic, complex, and continually changing. It has no definable beginning and ending; even after you leave your house at home, your parents are still going to continue to talk to you and about you well after you leave. 3. A symbol is an arbitrary label or representation of phenomena: words are symbols for concepts and things. A concrete symbol represents an object, and abstract symbols represent a thought or idea. 4. Meaning is central to our definition of communication. Meaning is what people extract from a message. A message can have multiple meanings. Not all meaning is shared and people do not always know what others mean. So, we must be able to explain, repeat and clarify. If your parents want you to move out of the house, they will probably need to go beyond saying that they just need their “space.” 5. Environment is the situation or context in which communication occurs. It includes a number of elements, including time, place, historical period, relationship, and a speaker’s and listener’s cultural backgrounds. If you’ve had personal experience with topics such as same-sex marriage or immigration into the U.S., it’s likely your views are affected by your perceptions. Communication can also be mediated, or take place with technological assistance (e-mail, chat rooms, social networking sites). These mediated environments influence the communication between people in that you cannot observe each other’s eye behavior, listen to vocal characteristics, or watch body movement. Palo Alto team – a group of scholars who believed that a person “cannot not communicate.” Anything we do, including ignoring or refusing to speak to another, is communication. This definition makes it virtually synonymous with communication. Models – simplified representations of complex interrelationships among elements in the communication process, which allow us to visually understand a sometimes complex process.
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Communication as Action: The Linear Model Claude Shannon and Warren Weaver were concerned with radio and telephone technology, wanted to develop a model that could explain how information passed through various channels A source (transmitter of the message) sends a message to a receiver (recipient of the message) Source is the originator of the message Receiver makes sense out of the message All the communication takes place in a channel , the pathway to communication (visual, tactile, olfactory, auditory) visual channel when you see your roommate, tactile when you hug your parent, etc.
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