Chapter 3 - Process Selection and Facility Layout

Chapter 3 - Process Selection and Facility Layout - Chapter...

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Chapter 3 – Process Selection and Facility Layout I. Technology a. Technological innovation: i. Discovery and development of new or improved products, services, or processes for producing or providing them b. Technology: i. Applications of scientific discoveries to the development and improvement of goods and services and/or the processes that produce or provide them 1. Knowledge, materials, methods, and equipment ii. Three kinds of technology for operations management: 1. Product and service technology: a. Discovery and development of new products and services i. Done my researchers and engineers 2. Process technology: a. Methods, procedures, and equipment used to produce goods and provide services i. Also extends to supply chain processes 3. Information technology: a. Science and use of computers and other electronic equipment to store, process, and send information II. Process Selection a. Three primary questions: i. How much variety in products or services will the system need to handle? ii. What degree of equipment flexibility will be needed? iii. What is the expected volume of the output? b. Process Types: i. Job Shop
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1. Usually operates on a relatively small scale a. Low volume of high-variety goods or services will be needed b. High flexibility using general-purpose equipment and skilled workers ii. Batch 1. Used when a moderate volume of goods or services is desired a. Moderate variety in products or services b. Flexibility in equipment is less than job shop as well as the skills of workers iii. Repetitive 1. Used when there are higher volumes of more standardized goods or services a. Slight flexibility of equipment and skill of workers is low iv. Continuous 1. Used when a very high volume of nondiscrete, highly standardized output is desired a. No flexibility in equipment b. Worker’s skill level range from low to high depending on the complexity of the system c. Project: i. Used for work that is nonroutine, with a unique set of objectives to be accomplished in a limited time frame d. Product and Service Profiling: i. Used to avoid any inconsistencies by identifying key product or service dimensions and then selecting appropriate processes 1.
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