Chapter 1 - Managing Human Resources

Chapter 1 - Managing Human Resources - Chapter 1 Managing...

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Chapter 1 – Managing Human Resources I. Introduction a. Human Resource Management: i. The policies, practices, and systems that influence employees’ behavior, attitudes, and performance ii. HRM Practices: 1. Analyzing work and designing jobs 2. Attracting potential employees 3. Choosing employees 4. Teaching employees how to perform their jobs and preparing them for the future 5. Evaluating their performance (performance management) 6. Rewarding employees 7. Creating a positive work environment (employee relations) 8. Supporting the organization’s strategy (HR planning and change management) II. Human Resources and Company Performance a. Human Capital: i. An organization’s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight 1. Employees aren’t interchangeable, easily replaced parts of a system but the source of the company’s success or failure b. Human Resource Qualities: i. Valuable 1. High-quality employees provide a needed service as they perform many critical functions ii. Rare
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1. People with high levels of the needed skills and knowledge are not common iii. Cannot be imitated 1. To imitate human resources at a high-performing competitor, you
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This note was uploaded on 04/24/2011 for the course OBHR 428 taught by Professor Campion during the Spring '09 term at Purdue.

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Chapter 1 - Managing Human Resources - Chapter 1 Managing...

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