Thomas Assignment week 7

Thomas Assignment week 7 - Jan Thomas MGT 3371 Lucas...

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Jan Thomas MGT 3371 Lucas September 24, 2010 Week 7 Chapter 12 A. Would increasing the use of advances in “ communications technology” have a positive or negative impact on the problems you identified in the discussion board scenario? Defend your selection. I believe that advances in communications technology would definitely have a positive impact on the scenarios. I support this decision because advances are made to make a product better. In this case communication is a very important part of a company. If there is a way to make everyone get along and do their job there would be no situations like these. B. What role might the “six suggestions” (pp. 336-337) for giving feedback play in improving the communications problems you identified in the discussion problem? Focusing on the employees specific behaviors behind closed doors can help the employee to understand what their problem is. Keep feedback impersonal helps the employees know that they are not your “friend” but your employee. Keep feedback goal oriented helps the employee know what to fix. Ensure understanding so that the employee can make the necessary adjustments that need to be made. Making feedback well timed helps the employee to know what they did wrong. Direct negative feedback toward behavior that the receiver can control is wrong.
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This note was uploaded on 04/24/2011 for the course MGT 3371 taught by Professor Starling during the Spring '09 term at Troy.

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Thomas Assignment week 7 - Jan Thomas MGT 3371 Lucas...

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