MGT3373 -IM Week4 (Heizer 10e)

MGT3373 -IM Week4 (Heizer 10e) - Instruction Module MGT3373...

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Instruction Module MGT3373 – Week4 (Heizer 10e) Instructor Comments/Notes: Reminder : In this Instruction Module (and every one to follow) I will ‘recommend’ several textbook discussion questions, even-number exercises, and Case studies for you to attempt/study. Although I will ultimately provide the solutions/answers, I urge you to work them on your own before reading the solution/answer as a pre-test of your comprehension. I will also give you the solutions to additional problems in the Course Material section of my Blackboard page. . The purpose, of course, is to enhance your process of self-study. This mimics what is normally done in a classroom presentation: review of the material and working example problems. PLEASE NOTE: the Self-Test discussion questions, even-numbered exercises, additional problems and Case studies are for your own study and are NOT to be turned in to the instructor. Unless otherwise stated, the ONLY parts of the assignments that are to be submitted each week are the quiz responses. In addition to the specific items posted in the weekly Instruction Modules, I urge all students to do the following: - Go to the Pearson Companion site and practice with the Self-Study Quizzes - Go to the Pearson Companion site and work the Practice Problems - Work the “Solved Problems” in each chapter on your own before reading the solutions - Overview: In Chapter 5 “Design of Goods and Services” you will be exposed to concepts relevant to generating and developing new products. As such you will be introduced to the a multiplicity of issues including; product life cycle, various design approaches, value analysis and various forms of cooperative relationships among organizations. In Chapter 6, “Managing Quality”, you will see that there have been differing opinions on how quality can be instilled and maintained in products and services. We will briefly discuss approaches in the United States and compare them to the dramatically different approaches taken by the Japanese. We will also conduct a brief historical review of a few of the approaches taken by notables in the field. We will spend a considerable amount of time to Total Quality Management philosophy.
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This note was uploaded on 04/24/2011 for the course MGT 3373 taught by Professor Kitahara during the Spring '09 term at Troy.

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MGT3373 -IM Week4 (Heizer 10e) - Instruction Module MGT3373...

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