Quiz 4 - Janice Thomas 1/24/11 5:08 AM Quiz4 Completed 100...

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Janice Thomas 1/24/11 5:08 AM Quiz4 Completed 100 out of 100 points 10 minutes, and 57 seconds out of 1 hour. The quiz consists of 20 equally-weighted, objective-type questi larger pool of questions. The quiz may be taken "open book". It
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Question 1 5 out of 5 points The phrase Six Sigma has two meanings. One is statistical, referring to an extremely high process capability; the other is a comprehensive system for achieving and sustaining business success. Answer Selected Answer: True Question 2 5 out of 5 points Internal failure costs are associated with scrap, rework, and downtime. Answer Selected Answer: True
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Question 3 5 out of 5 points An improvement in quality must necessarily increase costs. Answer Selected Answer: False Question 4 5 out of 5 points "Employees cannot produce goods that on average exceed the quality of what the process is capable of producing" expresses a basic element in the writings of Answer Selected Answer: W. Edwards Deming
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Question 5 5 out of 5 points
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This note was uploaded on 04/24/2011 for the course MGT 3373 taught by Professor Kitahara during the Spring '09 term at Troy.

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Quiz 4 - Janice Thomas 1/24/11 5:08 AM Quiz4 Completed 100...

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