Chapter 12 Outline

Chapter 12 Outline - Chapter 12 Outline Part One Human...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 12 Outline Part One Human Resource Management (HRM)--> includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals -Five major components -Recruitment and selection, training and development, performance appraisal and feedback, pay and benefits, and labor relations -See figure 12.1 Strategic Human Resources Management--> the process by which manager design the components of an HRM system to be consistent with each other, with other elements of organizational architecture, and with the organizations strategy and goals -Objective of strategic HRM enhances efficiency, quality, innovation and responsiveness to customers -Building blocks of competitive advantage ‘Six Sigma’ quality improvement guarantees that a company’s products and services are as free of error and defects as possible through various checks -stipulations- managers must be committed, employees motivated, and demand for product is
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 2

Chapter 12 Outline - Chapter 12 Outline Part One Human...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online