LECTURE_11_Influence___health_care_alternate_3_10

LECTURE_11_Influence___health_care_alternate_3_10 -...

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Click to edit Master subtitle style 4/28/11 Leadership and Influence StOC 1112 Dr. Tracey Weiss
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4/28/11 How Do You Build Credibility As a Leader? Competence Trustworthiness Dynamism
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4/28/11 How does nonverbal communication impact Eye contact Gestures Open posture Voice Clothing
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4/28/11 Is Billy Mays Credible? http://www.youtube.com/watch?v=c7d8
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4/28/11 All Communication has a Task and Relationship Meaning You make me so frustrated when I have to wait for you to finish your section of the report Task Meaning Please get me the report on time Relationship Meaning I don’t know if I can trust you in the future to be a reliable team member
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Leadership: The Structuring and “Leadership is not simply a process of acting or behaving, or a process of manipulating rewards. It is a process of power-based reality construction and needs to be understood in these terms” (Smircich & Morgan, 1982, p. 270.)
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LECTURE_11_Influence___health_care_alternate_3_10 -...

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