Outline No. 6 for StOC 2672

Outline No. 6 for StOC 2672 - C. Five strategies for...

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Outline No. 6, StOC 2672 Chapter 8 (Planning and Managing Change) A. Distinguish among change, innovation, chaos, and entropy B. Three Change Models: Gap Analysis Kurt Lewin’s three-stage change model: 1. create motivation to change 2. develop responses based on new information 3. integrate the changes STASI model of change
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Unformatted text preview: C. Five strategies for communicating organizational changes: 1. Withhold and uphold 2. Spray and pray 3. Tell and sell 4. Identify and reply 5. Underscore and explore Nota bene : Appropriateness of communication strategy depends on organizational culture (see pages 46-47 of your textbook)....
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