Test review - Ch 4 Communicationthe way humans create and share meaning both verbally and non-verbally Communication PrinciplesYou cannot not

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Ch. 4 Communication—the way humans create and share meaning, both verbally and non-verbally. Communication Principles—You cannot not communicate, Message sent is often not the message received, Communication failures rest with both people, Each message conveys content and relationship information, Incongruency between verbal and nonverbal communication is problematic, Metacommunication unbinds the double bind. Jane Tear’s Male v. Female Communic’tn Styles—men often use conversation in competitive way, to establish dominance in relationship. Women tend to use conversation in more affiliative way, to establish friendship. Jane Tear Male Listening Styles—Irregular eye contact, Infrequent nodding, Infrequent use of “uh-huh”, Multiple activities, Interruptions to speak, Questions to analyze speaker’s information Jane Tear Female Listening Styles—uninterrupted eye contact, Frequent nodding, Undivided attention, Pauses to speak, Questions to illicit more information Jane Tear Male Speaking Styles—Few pauses, Abrupt topic changes, Speaks until interrupted, Speaks louder than previous speaker, Frequent use of “I”, Rare self disclosure, Humor based on teasing, jokes Jane Tear Female Speaking Styles—Frequent pauses, Connects information, Stops speaking when information delivered, Matches volume, Frequent use of “we”, Self disclosure, Humor interwoven into discussion, Humor seldom based on teasing or jokes Tannen’s Male v. Female Communic’tn Styles—Men are socialized to be competitive, action oriented, solution oriented, and play “strong and silent” role. Women are connection oriented, relationship oriented, affiliative, sharing what they feel about problems, and play the “talker” role. Tannen’s Communication beliefs—involves a continuous balancing of competing needs for intimacy and independence. Best style is a flexible one, finding the balance b/t separateness and connectedness.
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Critique on Tannen’s Work—polarizes diffs b/t men and women, deemphasizing fact that men’s and women’s styles overlap considerably, and similarities b/t men and women are greater than the diffs. Cultural diffs in Communic’tn—England nonverbal gestures considered brash and undesirable, Italy, France, & Polynesian islands nonverbal gestures are common, Japan eye contact is rude glance only occasionally when shaking hands, bowing, and talking. Nonverbal Cultural Diffs in reacting to beautiful women—American male lifts eyebrows, Italian male presses forefinger to cheek then rotates, Greek male strokes cheek, Brazilian male puts imaginary telescope to eye, Frenchman kisses fingertips, Egyptian male grasps his beard. Linear Causality Model—there’s a direct relationship b/t cause & effect: husband blames wife b/c she nags and wife blames husband b/c he withdraws, both ppl end up saying, in effect, “if it weren’t for you I wouldn’t act this way.” Destructive. Circular Causality Model—both ppl deny responsibility for what happened, for changing it, and
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This note was uploaded on 04/27/2011 for the course SPAN 201 taught by Professor F during the Spring '11 term at Cornell University (Engineering School).

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Test review - Ch 4 Communicationthe way humans create and share meaning both verbally and non-verbally Communication PrinciplesYou cannot not

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