Conflict Management Styles (1) (1).doc - Conflict Management Styles The turtle(withdrawing Turtles withdraw into their shells to avoid conflicts They

Conflict Management Styles (1) (1).doc - Conflict...

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Conflict Management Styles The turtle (withdrawing) - Turtles withdraw into their shells to avoid conflicts. They give up their personal goals and relationships. They stay away from the issues over which the conflict is taking place and from the persons they are in conflict with. Turtles believe it is hopeless to try to resolve conflicts. They feel helpless. They believe it is easier to withdraw (physically and psychologically) from a conflict than to face it. The shark (forcing) - Sharks try to overpower opponents by forcing them to accept their solution to the conflict. Their goals are highly important to them, and relationships are of minor importance. They seek to achieve their goals at all costs. They are not concerned with the needs of others. They do not care if others like or accept them. Sharks assume that conflicts are settled by one person winning and the other person losing. They want to be the winner. Winning gives sharks a sense of pride and achievement. Losing gives them a sense of weakness, inadequacy, and failure. They try to win by attacking, overpowering, overwhelming, and intimidating others. The teddy bear (smoothing) – To teddy bears, the relationship is of great importance, while their goals are of little importance. Teddy bears want to be accepted and liked by others. They
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