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HAdams_QualityDescription_020411

HAdams_QualityDescription_020411 - Quality at Microsoft 1...

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Quality at Microsoft 1 RUNNING HEAD: QUALITY AT MICROSOFT Quality at Microsoft Helen Adams Rasmussen College Operations Management – MAN3504 Joe Caberto February 4, 2011
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Quality at Microsoft 2 Quality at Microsoft Introduction Quality management is the major factor responsible for bringing change and competitiveness in global organizations these days. The companies need to control and assure the quality of their products, irrespective of the nature of business they are in. Just as other manufacturing and service organizations keep quality management as their fundamental aspect, Microsoft Corporation also gives it much importance. Being a global company and the market leader, Microsoft has managed to stay resilient and cope up with change through its successful business strategies. Microsoft: Quality Management In order to stay a global leader and the top company in the market, Microsoft has managed to retain the quality of its products and services to a big extent. The company has been
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