HAdams_WaitingLineDescription_020111

HAdams_WaitingLineDescription_020111 - enter their...

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Waiting Line Description 1 RUNNING HEAD: WAITING LINE DESCRIPTION Waiting Line Description Helen Adams Rasmussen College Operations Management – MAN3504 Joe Caberto February 1, 2011 Waiting Line Description Waiting lines are the most commonly encountered problems that occur in everyday life. A long waiting line can result in a loss of customers to an organization. Waiting time can be
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Waiting Line Description 2 reduced by providing additional service facilities. Waiting line models are used to help management balance the costs that are associated with waiting and the costs of providing a service. With this in mind, this paper will look at the waiting line for Microsoft Word. There are two factors in determining the waiting line for Microsoft Word. Is the customer purchasing the item online or is the customer purchasing the product in a store? If the customer is purchasing Microsoft Word via the Internet, the waiting line is dramatically reduced. All the customer needs to do is go to Microsoft’s website, pick the version of the software they need,
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Unformatted text preview: enter their credit/debit card information and they can download the software. The customer also has the option to have the product mailed to them. If the customer is purchasing the product in the store, then the waiting line is increased dramatically. The customer will have to find a store that carries the item. Then the customer will have to drive to the store, locate the item, wait in line to purchase the item and drive home. So who is the typical customer that purchases Microsoft Word? Anyone can fall under the category of the typical customer that purchases Microsoft Word. Anyone that needs a word processing application, which could be a student, professor, parent, business, and so on. Microsoft Word is user-friendly designed and can be used by just about anyone with a computer. This makes it easy to understand why Microsoft Word excels as one of the top word processing applications around....
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HAdams_WaitingLineDescription_020111 - enter their...

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