operation mgt

operation mgt - Managing Business Process Flows Anupindi,...

Info iconThis preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
Processes and Strategy 1 Managing Business Process Flows Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 1999
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Processes and Strategy 2 Purpose Operations decisions influence all other function in a firm Operations decisions impact costs, quality, delivery and flexibility. 8 categories of operations decisions » capacity » facilities » technology » vertical integration » workforce » quality » production planning/materials control » Organization
Background image of page 2
Processes and Strategy 3 Concepts Some fundamental concepts in operations Bottlenecks Variance Dependent Events Quality
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Processes and Strategy 4 Concepts Bottlenecks Capacity less than or equal to demand Capacity Bottleneck Capacity
Background image of page 4
Processes and Strategy 5 What is Operations Management? Management of business processes A process is a network of activities and buffers that uses resources to transform inputs into outputs. How to structure the processes and manage resources to develop the appropriate capabilities to convert inputs to outputs.
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Processes and Strategy 6 Figure 1.1 Process View of an Organization Process Inputs Outputs
Background image of page 6
Processes and Strategy 7 Process View of Organizations Every organization is a process to transform inputs into outputs 1.Inputs and outputs 2.Flow units – item being analyzed 3.Network of activities and buffers 4.Resources – tangible assets (capital & labor) 5.Information Structure
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 22

operation mgt - Managing Business Process Flows Anupindi,...

This preview shows document pages 1 - 8. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online