Information Systems Chapter One Terms
broader in scope than information technologies, but the two overlap in many
areas. Both are used to help organizations be more competitive and improve their
overall efficiency and effectiveness.
support information systems and come in the form of the Internet, computer
networks, database systems, POS systems, and radio frequency identification
(RFID) tags. Offer many advantages for improving decision making but involve
some challenges, too, such as security and privacy issues.
is having the skills in using productivity software, such as word processing,
spreadsheet, database management systems, and presentation software, and
having a basic knowledge of hardware and software, the Internet, and
collaboration tools and technologies.
is understanding the role of information in generating and using business
Business Intelligence (BI)
(holy grail) provides historical, current, and predictive views of business
operations and environments and gives organizations a competitive advantage in
Transaction Processing Systems (TPS)
focus on data collection and processing, and the major reason for using them is
cost reduction. Developed in 1960’s for accounting.
Management Information System (MIS)
is an organized integration of hardware and software technologies, data,
processes, and human elements designed to produce timely, integrated, relevant,
accurate, and useful information for decision-making purposes. Plan, execute,
Decision Support System (DSS)