This preview shows pages 1–2. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: o Dispositional CA (aka trait-like) Anxiety you feel about communicating in most situations Causes: Inadequate or poor models (parenting) Inadequate positive reinforcement Learned helplessness Poor skill development o Situational CA (aka stage-fright) The normal anxiety you feel in potentially Causes: Novel situations Formal situations Subordinate status Feeling conspicuous Unfamiliarity with the norms Fear of evaluation Underprepared Rigid rules Negative self-talk Treatments o Systematic Desensitization Learn to associate communication with relaxation Fear of elevators example o Cognitive Restructuring Reduce fears by changing unrealistic beliefs to realistic ones Rely on logic and reason to counter negative thoughts o Visualization Learn to visualize positive outcomes of communication Positive self-deception...
View Full Document
- Spring '06