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Unformatted text preview: o Dispositional CA (aka trait-like) Anxiety you feel about communicating in most situations Causes: • Inadequate or poor models (parenting) • Inadequate positive reinforcement • Learned helplessness • Poor skill development o Situational CA (aka stage-fright) The normal anxiety you feel in potentially Causes: • Novel situations • Formal situations • Subordinate status • Feeling conspicuous • Unfamiliarity with the norms • Fear of evaluation • Underprepared • Rigid rules • Negative self-talk • Treatments o Systematic Desensitization Learn to associate communication with relaxation Fear of elevators example o Cognitive Restructuring Reduce fears by changing unrealistic beliefs to realistic ones Rely on logic and reason to counter negative thoughts o Visualization Learn to visualize positive outcomes of communication Positive self-deception...
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- Spring '06
- Psychology, Skill, Communication Apprehension o Dispositional CA