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MGT 303 chapter 1 notes 2

MGT 303 chapter 1 notes 2 - Chapter 1-Gaining a Competitive...

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Chapter 1 -Gaining a Competitive Edge 2 Sunday, February 13, 2011 7:46 PM HR Ethics Ethical HR Practices A. Must result in the greatest good for the largest number of people a. Think about what is best for your employees and customers, fight for what's right b. It is a thankless job A. Employment practices must respect basic human rights of privacy, due process, consent, and free speech a. Give them the opportunity for them to come in and talk to you b. You need to be approachable A. Managers must treat employees and customers equitably and fairly a. Through education b. Consistent i. Inconsistence = dissatisfaction = turnover =bad! Three Competitive Challenges Influencing HR A. Sustainability a. Skill demands for jobs are changing i. Chock point -the shortage of skilled works ii. http://www.reuters.com/article/idUSTRE67O35720100825 b. Knowledge is becoming more valuable i. Intangible assets -- human capital, customer capital, social capital, and intellectual capital ii.
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