MGT 303 performance management

MGT 303 performance management - Chapter 8 -Performance...

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Chapter 8 -Performance Management Wednesday, March 16, 2011 3:21 PM Performance management -the process through which managers ensure that employees' activities and outputs are congruent with the organization's goals (HR people do NOT write the performance reviews, you support, guide, help, give advice, and listen to managers about evaluating performance reviews -you do not do it yourself) Performance appraisal -the process through which an organization gets information on how well an employee is doing his or her job Performance feedback -the process of providing employees information regarding their performance effectiveness a.This address employee development b. Needs to be a one-on-one conversation c.This should not be the first time the employee hear how well or bad they are doing 3 Purposes of Performance management a.Administrative -tells you where people are, rate, how they are doing i. This drives increases and decreases in pay and power ii. During a riff you look at these to choose who to let go a.Strategic -who is going to take VP place if , who is going to help us meet our goals i. This will show employees how they can get better a.Developmental Developing Effective Performance Management Systems a.Mirror the corporate culture and values i. Walk the walk and talk the talk a.Have visible CEO and senior management support i. Driving a culture of performance from the top down ii. Everyone should say and believe that it is important a.Focus on the right company performance measures i. BASED ON JOB DESCRIPTION and company values
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MGT 303 performance management - Chapter 8 -Performance...

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