mgmt09_tif01 - management MCQS

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Chapter 1 Introduction to Management and Organizations TRUE/FALSE QUESTIONS A MANAGER’S DILEMMA 1. Today’s managers are just as likely to be women as they are men. (True; moderate; p. 4) 2. Management affects employee morale but not a company’s financial performance. (False; easy; p. 4) WHO ARE MANAGERS? 3. In order to be considered a manager, an individual must coordinate the work of others. (True; moderate; p. 5) 4. Supervisors and foremen may both be considered first-line managers. (True; moderate; p. 6) WHAT IS MANAGEMENT? 5. Effectiveness refers to the relationship between inputs and outputs. (False; moderate; p. 8) 6. Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals. (False; moderate; p. 8) 7. A goal of efficiency is to minimize resource costs. (True; moderate; p. 8) 8. Efficiency is often referred to as “doing things right.” (True; moderate; p. 8) 9. Managers who are effective at meeting organizational goals always act efficiently. (False; difficult; p. 8) WHAT DO MANAGERS DO? 10. The four contemporary functions of management are planning, organizing, leading, and controlling. (True; easy; p. 9) 11. Determining who reports to whom is part of the controlling function of management. (False; easy; p. 9) 12. Directing and motivating are part of the controlling function of management. (False; moderate; p. 9) 1
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13. Fayol’s management functions are basically equivalent to Mintzberg’s management roles. (False; moderate; p. 10) 14. The roles of figurehead, leader, and liaison are all interpersonal roles. (True; difficult; p. 10) 15. Disturbance handler is one of Mintzberg’s interpersonal roles. (False; difficult; p. 10) 16. Mintzberg’s informational management role involves receiving, collecting, and disseminating information. (True; moderate; p. 10) 17. Mintzberg’s resource allocation role is similar to Fayol’s planning function because it involves the coordination of employee’s activities. (True; difficult; p. 11) 18. Resource allocation and disturbance handling are both considered decisional roles. (True; moderate; p. 11) 19. A finance manager who reads the Wall Street Journal on a regular basis would be performing the figurehead role. (False; moderate; p. 11) 20. Katz found that managers needed three essential skills: technical, human, and informational. (False; difficult; p. 12) 21. Technical skills become less important as a manager moves into higher levels of management. (True; moderate; p. 12) 22. Conceptual skills become less important as a manager moves into top management. (False; easy; p. 12) 23. Interpersonal skills involve a manager’s ability to think about abstract situations. (False; moderate; p. 12)
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mgmt09_tif01 - management MCQS

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