Case32-WhirpoolFinancial - $2,040 for a product that...

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Whirlpool Financial National Bank and the Sale of Dish Antennas 1. Did Whirlpool Financial National Bank do anything unethical in financing the sale of dish antennas to low income families in Alabama? 2. Did the problem of unethical behavior really lie with the agents of Gulf Coast Electronics who apparently misrepresented the terms of the financing? 3. Do you think personnel at Whirlpool Financial National Bank knew what Gulf Coast Electronics personnel were doing? Should they have known or had reason to suspect something unethical or below-board might have been going on? 4. Were WFNB personnel acting in an unconscionable manner in agreeing to finance a $400 dish antenna purchase at interest rates that would result in the borrower paying
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Unformatted text preview: $2,040 for a product that probably cost little more than $400 to purchase and install? How do you reconcile such financing practices with a core values statement that says “We conduct all aspects of our business in an honorable way, recognizing there is no right way to do a wrong thing.” 5. Should the WFNB personnel who approved the lending practice be fired? 6. What specific actions would you recommend that Whirlpool take to guard against unethical behavior on the part of company personnel in the future? Copyright © 2003 GLO-BUS Software, Inc. Page 1...
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This note was uploaded on 05/06/2011 for the course BUSINESS 101 taught by Professor Steve during the Spring '11 term at Central Lancashire.

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