Case25-MapleLeafFoods - 5 To what extent did leadership and...

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Maple Leaf Foods: Leading Six Sigma Change 1. What are the standout characteristics of Six Sigma programs? How do Six Sigma programs differ from TQM programs? 2. Does Maple Leaf Foods seem to be a good candidate for Six Sigma? Why or why not? 3. How did Bruce Miyashita prepare Maple Leaf Foods for its Six Sigma initiative? What steps did he see as necessary precursors to the program’s implementation? How did he prepare the workforce for change? 4. How did Miyashita confront initial challenges and resistance to the program?
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Unformatted text preview: 5. To what extent did leadership and communication on the part of MLF managers play a role in building a culture supportive of Six Sigma? 6. How important were selection, training, and compensation policies to the program’s successful implementation? 7. What is your evaluation of Miyashita’s future objectives for Six Sigma at Maple Leaf Foods? Would you make further recommendations concerning the program and its implementation? Copyright © 2003 GLO-BUS Software, Inc. Page 1...
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