ConflictResolution_Harris

ConflictResolution_Harris - Conflict Resolution Running...

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Conflict Resolution 1 Running head: CONFLICT RESOLUTION Conflict Resolution Bobby L. Harris Indiana Wesleyan University Plagiarism is considered cheating and applies to all forms of intellectual property. The Prentice Hall Reference Guide (2006) indicates “Plagiarism results when a writer fails to document a source so that the words and ideas of someone else are presented as the writer’s own work” (p. 292). According to the Publication Manual of the American Psychological Association (2001), “Each time you paraphrase another author (i.e., summarize a passage or rearrange the order of a sentence and change some of the words), you will need to credit the source in the text” (p. 349). Even when you use other people’s thoughts or concepts without crediting them as the source then you have stolen their intellectual work.
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Conflict Resolution 2 Abstract Beth and Amy work for Auto Owners Insurance Company. Amy is consistently showing up late to work and makes nasty comments to coworkers. Beth is overwhelmed with extra work and has not been properly trained to do Amy’s job. While working together the frustration Beth has with Amy has increased. John who is the manager refuses to reprimand Amy or properly train Beth to do Amy’s work. John is not enforcing company protocol when dealing with his subordinates.
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Conflict Resolution 3 Conflict Resolution Amy misses work at least twice a week. This puts Amy’s workload on another employee named Beth. Beth has not been properly trained to do this job and only gets behind in her own work. Beth tries coming in on the weekend and comes in early every weekday to try and catch up both her work and Amy’s back log of work. Beth is working an extra twenty hours each week
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This note was uploaded on 05/08/2011 for the course BUSINESS MBA 670 taught by Professor Studebaker during the Spring '11 term at Indiana Wesleyan.

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ConflictResolution_Harris - Conflict Resolution Running...

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