SportingGoodsResolution_Group2

SportingGoodsResolution_Group2 - Resolution Running head:...

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Resolution 1 Running head: SPORTING GOODS RESOLUTION Sporting Goods Resolution Jennifer Chessar Angela Gibson Bobby Harris Chris Hayes Indiana Wesleyan University I have read and understand the plagiarism policy as outlined in the syllabus and the sections in the Student Bulletin relating to the IWU Honesty/Cheating Policy. By affixing this statement to the title page of my paper, I certify that I have not cheated or plagiarized in the process of completing this assignment. If it is found that cheating and/or plagiarism did take place in the writing of this paper, I understand the possible consequences of the act/s, which could include expulsion from Indiana Wesleyan University.
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Resolution 2 Abstract In any dispute or conflict, whether it is in a personal or business relationship, trust is an essential factor in finding a reasonable and ultimately successful resolution to the problem. Trusting the other party, no matter what positions are held in the dispute, is basic to solving any disputes, interpersonal or not. Without trust there is only doubt and other negative feelings associated with mistrust. No doubt the employees of the store, described in this paper, were feeling a lack of trust or in other words, mistrust, if you will. The certainty of impending layoff, feelings of lack of respect and a perceived lack of loyalty to the employees on behalf of the store owners will almost certainly foster ill will and in all probability become a serious impediment to finding a reasonable resolution to this dilemma. This paper will seek to examine the issue of mistrust and the effects of reaching a reasonable and sustainable solution to this situation.
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Resolution 3 Sporting Goods Resolution The issue of mistrust from the employees and their customers alike stem from all the changes that have come about within the store and the uncertainty of the changes to come. It can be expected that the employees especially the ones that have given Sue, Joe and their father so many years of service will be full of a variety of different emotions that can cause mistrust between the owners and the employees. One of the emotions would be the fear of being laid off or losing their jobs completely which actually sets off a completely different set of feelings and emotions in people when they are faced with having their livelihoods taken away such as starting to feel that they are not appreciated or respected for all the their work and everything that they have given to the company over the years. They start wondering if the owners are just looking
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This note was uploaded on 05/08/2011 for the course BUSINESS MBA 670 taught by Professor Studebaker during the Spring '11 term at Indiana Wesleyan.

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SportingGoodsResolution_Group2 - Resolution Running head:...

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