複製 -chapter_01answers

複製 -chapter_01answers

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Answers to Pause/Break Section Review Questions Section 1.1 Review Questions 1. Define EC and e-business. Electronic commerce is the process of buying, selling, or exchanging products, services, and information via computer networks. E-business is a broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners and conducting electronic transactions within an organization. 2. Distinguish between pure and partial EC. Companies utilizing pure EC conduct all of their business online. Businesses utilizing partial EC conduct a portion of their business online and a portion of their business off-line. 3. Define click-and-mortar and pure play organizations. Click-and-mortar organizations conduct e-commerce activities, but do their primary business in the physical world. Pure play organizations rely on the Internet and EC for all of their sales. 4. Define electronic markets, IOSs, and intraorganizational information systems. Electronic market – An online marketplace where buyers and sellers meet to exchange goods, services, money or information. IOSs – Communication systems that allow routine transaction processing and information flow between two or more organizations. Intraorganizational information systems – Communication systems that enable e- commerce activities to go on within individual organizations. 5. Describe non-Internet EC. Non-Internet EC is the use of EC technologies on private (as opposed to public) networks. Section 1.2 Review Questions 1. List the major components of the EC framework. The EC framework is made up of the following components: people, the public policy, technical standards and protocols, business partners and support services.
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2. List the major transactional types of EC. The major transactional types of EC include: business-to-business, business-to- consumer, business-to-business-to-consumer, consumer-to-business, consumer-to- consumer, mobile commerce, intrabusiness EC, business-to-employee, collaborative commerce, nonbusiness EC, electronic government and exchange-to-exchange. 3. Describe the major landmarks in EC history. The major landmarks in EC history began with the use of EDI to transmit business information. This was followed by a wide public acceptance of the Internet. The next major landmark was the development of several early electronic commerce sites online and the growth of the "new economy." Another major landmark is the winding down of many of these "new economy" businesses. Currently the growth of new Web 2.0 services and ventures defines EC. 4. List some EC successes and failures. Student answers will vary and may include some of the examples given on page 12. 4. Section 1.3 Review Questions
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This note was uploaded on 05/08/2011 for the course BA 1 taught by Professor Peter during the Spring '11 term at University of Macau.

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複製 -chapter_01answers

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