Progress Check Questions for Chapter 10

Progress Check Questions for Chapter 10 - desired level of...

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Adam Ward Progress Check Questions for Chapter 10 1. What are the three common characteristics of motivation? Motivation is concerned with: what activates the human behavior what directs this behavior toward a particular goal how this behavior is sustained 2. Why is trust in management so important for any motivational efforts? It gives management credibility when asking for more productivity, and without it, all organizational efforts to motivate employees for improved performance is suspect. 5. Why is self-actualization or self-fulfillment at the top of Maslow’s hierarchy of needs? Because it is the need of people to reach their full potential in applying their abilities and interests and is concerned with the will to operate at the best possible level. 9. What is the expectancy approach to motivation? It suggests that an employee’s level of motivation depends on expectancy (a belief that his or her effort will lead to the desired level of performance), instrumentality (a belief that achieving the
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Unformatted text preview: desired level of performance will lead to certain rewards), and valence (a belief about the value of rewards). 11. Explain the difference between positive reinforcement and avoidance. Positive reinforcement involves providing a positive consequence as a result of desired behavior and avoidance gives a person the opportunity to avoid a negative consequence by exhibiting a desired behavior. 13. What are the five major components of job satisfaction? 1. Attitude toward work group 2. General working conditions 3. Attitude toward company 4. Monetary benefits 5. Attitude toward supervision 14. Define the term organizational morale . Adam Ward It is an individual’s feeling of being accepted by and belonging to a group of employees through common goals, confidence in the desirability of these goals, and progress toward these goals....
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This note was uploaded on 05/09/2011 for the course BUS 125 taught by Professor Ryan during the Fall '09 term at Northeast State.

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Progress Check Questions for Chapter 10 - desired level of...

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