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Unformatted text preview: desired level of performance will lead to certain rewards), and valence (a belief about the value of rewards). 11. Explain the difference between positive reinforcement and avoidance. Positive reinforcement involves providing a positive consequence as a result of desired behavior and avoidance gives a person the opportunity to avoid a negative consequence by exhibiting a desired behavior. 13. What are the five major components of job satisfaction? 1. Attitude toward work group 2. General working conditions 3. Attitude toward company 4. Monetary benefits 5. Attitude toward supervision 14. Define the term organizational morale . Adam Ward It is an individuals feeling of being accepted by and belonging to a group of employees through common goals, confidence in the desirability of these goals, and progress toward these goals....
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- Fall '09